prof. dr hab. Elżbieta SKRZYPEK – Wydział Ekonomiczny UMCS Lublin, Katedra Kapitału Intelektualnego i Jakości, Pl. M. Curie-Skłodowskiej 5, 20-031 Lublin, Polska; e-mail: elzbieta.skrzypek@poczta.umsc.lublin.pl
dr hab. Adam SKRZYPEK – Katedra Zarządzania Przedsiębiorstwem, Instytut Dziennikarstwa i Zarządzania, Wydział Nauk Społecznych, Katolicki Uniwersytet Lubelski Jana Pawła II, Al. Racławickie 14, 20-950 Lublin, Polska; e-mail: adam.skrzypek@kul.pl
received: 13.02.2023
accepted: 7.03.2023
Abstract:
Purpose: To explore the essence, meaning and determinants of organisational resilience, review the definition of the concept in the literature, indicate the characteristics of a resilient organisation and the usefulness of resilience in the process of management improvement.
Design/methodology/approach: Critical analysis of available literature and inference.
Findings/conclusions: There is no coherent definition of resilience that would be accepted as leading. Research confirms authors’ efforts to develop a theory of resilience that would have application value. Increased research was observed during and after the pandemic, indicated characteristics of resilient organisations and tools for achieving them may have application value in organisations that are aware of the importance of resilience in improving business processes, indication of the need for research on the relationship between resilience and business continuity and sustainability.
Research limitations: Lack of broader research on organisational resilience comprehensively covered.
Practical implications: There is a strong need to consider resilience and the factors that shape it in the strategy of organisations operating in a volatile environment. The determinants of resilience, its importance in development and its counteraction in crisis situations are identified. The characteristics of resilient organisations that should characterise organisations moving towards achieving resilience are identified.
Originality/value: The overview of definitions and determinants of achieving resilience contributes to management theory. The review of research in the area of organisational resilience indicates the problems that have been addressed by researchers. From their review, there is a lack of research in the area of the relationship that occurs between resilience and organisational effectiveness, maturity and improvement. Therefore, research on Polish enterprises in the area of organisational resilience is envisaged in order to identify the relationships that occur between resilience and maturity, and on the possibility of measuring organisational resilience under conditions of sustainable development. The pilot study confirmed the need for such research on a wider scale.
Keywords:
resilience, organisational resilience, resilience determinants, resilient organisation