mgr inż. Małgorzata KONIUSZY – Prezes Koniuszy Happy Work Culture, Lębork, Polska
prof. dr hab. Małgorzata Z. WIŚNIEWSKA – Uniwersytet Gdański, Wydział Zarządzania, Zakład Zrównoważonego Rozwoju i Nauk o Jakości, ul. Armii Krajowej 101, 81-824 Sopot, Polska, e-mail: malgorzata.wisniewska@ug.edu.pl
Received 5.08.2025. Accepted 18.08.2025
Abstract
Purpose: The article aims to present and critically analyze the Happy Work Culture (HWC) model. The research problem is to answer the question: What are the advantages and potential benefits of using HWC?
Design/methodology/approach: Critical literature review, case study, content analysis, and logical synthesis and reasoning were used.
Findings/conclusions: The HWC model can significantly support work culture diagnostics by providing data that allows for informed decision-making to shape the appropriate quality of work. It enables the identification of areas requiring improvement, the development of a targeted human resources management strategy, and monitoring progress in implementing cultural changes and process optimization. Systematic use of the HWC model can contribute to improved employee engagement, reduced tur over, and increased organizational competitiveness.
Research limitations: The model is time-and labor-consuming, and its implementation requires the participation of numerous employees at various levels. The model uses specific language and formulations that may be somewhat difficult to understand. Content validation did not include operational employees; therefore, the model should also be validated at the operational level, encompassing a representative sample of employees and using appropriate statistics to assess the reliability and validity of the statements.
Practical implications: The model provides the basis for developing personalized strategies and recovery plans tailored to the organization’s actual needs. This article contributes to understanding the impact of happiness, well-being, and work culture on business performance.
Originality/value: HWC is a pioneering solution that allows for an in-depth analysis of six key aspects of the workplace, identifying strengths and areas requiring development. It allows for the identification of bottlenecks and gaps in workplace culture.
Keywords
organizational culture, work culture, work quality, happiness, Happy Work Culture