Prof. Emer. Jan FRICK – University of Stavanger, Kjell Arholms gate 41, 4021 Stavanger, Norway, e-mail: Jan.Frick@uis.no
Received 2.10.2025. Accepted 13.10.2025
Abstract
Purpose: The intention was to investigate the context of Quality 5.0 as emphasis on sustainability is rapidly increasing, and the use of possibilities with AI systems is changing even faster. In the face of escalating global challenges, Quality 5.0 emerges as a transformative framework that redefines organizational excellence by integrating sustainability, advanced technology, and human-centered values. Building on the foundations of Quality 4.0 and aligning with the broader vision of Industry 5.0, Quality 5.0 moves beyond efficiency and defect reduction to embed environmental stewardship, social responsibility,
and economic resilience directly into the definition of quality.
Design/methodology/approach: This paper explores how organizations can leverage cutting-edge technologies such as Artificial Intelligence (AI), digital twins, blockchain, and the Internet of Things (IoT) to foster predictive, transparent, and sustainable operations. Central to this evolution are concepts like circular economy principles, life-cycle thinking, and strategic Asset Management, which together drive operational excellence, risk resilience, and long-term value creation. Through a detailed case study of the SFI LEO initiative in offshore asset management, the paper demonstrates the practical application of Quality 5.0 principles.
Findings/conclusions: Ultimately, the adoption of Quality 5.0 offers a roadmap for organizations seeking to thrive in an increasingly complex and sustainability-driven global landscape, where success is measured not only by performance but also by lasting, positive impact on people and the planet.
Research limitations: The work is limited by how Quality 5.0 is seen from the authors’ work with Industrial Asset Management context and international projects.
Practical implications: Quality 5.0 offers possibilities to augment Industry 4.0 technologies in an Industry 5.0 context where humans make sustainable use of the technologies. One such possibility is the extension of the life of buildings, equipment, and systems.
Originality/value: This paper tries to set an industrial framework for Quality 5.0 with its sustainable possibilities.
Keywords
Quality 5.0, Sustainability, Artificial Intelligence (AI), Asset Management , Industry 5.0